Quality Assurance

Ex-Change Parts is dedicated to providing the highest possible standards of quality for its services and products. We are committed to a continuous improvement in Quality System to insure our company's requirements and those of our customers are met to the fullest.

All products procured from us are subject to a mandatory Incoming Inspection to insure full compliance with all required specifications.

The company has adopted a policy of continuous improvement to the quality management system by concentrating upon error prevention, by determining and investigating processes, identifying errors and opportunities for errors, and implementing corrective and preventative action to correct and avoid such occurrences.

It is the company's belief that, in applying these standards, policies and procedures it will be able to operate to the requirements of its customers and industry accordingly.

Ex-Change Parts is ISO certified since 2014, and we hold the latest version of the quality document ISO9001:2015.

Quality policy

Ex-Change Parts AB specializes in helicopter support as a surplus parts dealer. We stock, refurbish and offer our products on an outright sales and exchange basis. We stock 45,000 line items in our in-house warehouse in Borlänge, Sweden. Our inventory includes a wide range of parts, components, consumables and tools. Our business model allows us to offer large discounts compared to list prices charged by OEM’s and official distributors.

Through rapid feedback and a high reliability, we conduct our operations with a strong focus on the customer and their specific needs. We deliver our products in a safe and timely manner.

We want our employees to enjoy their work, have good knowledge of our line of business and be customer focused. Through high dedication and participation, our employees continuously contribute to maintain and develop a high quality in our services and products. This generates business and good customer relations.